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RogerHatch.com has introduced  HomeTeam.

HomeTeam is dedicated to the home computer market, specializing in home networking. To reach HomeTeam phone 714-936-9824 or email Rhatch@rogerhatch.com

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Contact US

RogerHatch.com

15942 Los Serranos CC Drive
Suite 500
Chino Hills, CA 91709

Phone:    714.936.9824
Fax:        484.971.9825

rhatch@rogerhatch.com

 

 

 

Remote Support Link

RogerHatch.com offers remote support though ShowMyPC remote connectivity client/server. Show my PC is a small downloadable utility that allows our support team to access your workstation to provide remote support. ShowMyPC will download and then once you exit it is gone.

To access our support team, call United IT Support, 714.936.9824, and request support. Once we have established a phone call we can prompt you though the downloading of ShowMyPC. The steps to download are as follows:

Click on the ShowMyPC link.
You will be prompted to save or open file, choose open.
You may be prompted to 'run', click on OK
You may be prompted again to 'run' once again click OK
ShowMyPC remote access screen will appear.

Click on Show my PC to remote Users
A message will appear asking you to unblock a port. click on Unblock port.
A password will be generated.
We will ask you for this password.

< Click on the Image to begin Remote Support

 

 

 

Chat with a Technical Support Specialist

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Our Technical support team may be available to help you through a problem with our free Support Chat.
If the Dialog box above has a green light a support specialist is available. You may then click on the support link to begin a chat session.

 
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