Remote Support Link
RogerHatch.com offers remote support though ShowMyPC
remote connectivity client/server. Show my PC is a small downloadable utility
that allows our support team to access your workstation to provide remote
support. ShowMyPC will download and then once you exit it is gone.
To access our support team, call United IT Support, 714.936.9824, and request
support. Once we have established a phone call we can prompt you though the
downloading of ShowMyPC. The steps to download are as follows:
Click on the ShowMyPC link.
You will be prompted to save or open file, choose open.
You may be prompted to 'run', click on OK
You may be prompted again to 'run' once again click OK
ShowMyPC remote access screen will appear.
Click on Show my PC to remote Users
A message will appear asking you to unblock a port. click on Unblock port.
A password will be generated.
We will ask you for this password.
< Click on the Image to begin Remote Support
Chat with a Technical Support Specialist
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Our Technical support team may be available to help you through a problem
with our free Support Chat.
If the Dialog box above has a green light a support specialist is available. You
may then click on the support link to begin a chat session.
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